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Email support [at] travelhotelsinfo [dot] com with questions about our guides, a fee or rule that has changed, or a topic you’d like us to cover. We usually reply within two business days.

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We’re not a travel agency, so we can’t change bookings, request refunds or contact airlines or hotels for you. For problems with:

  • an airline: contact the airline first, then the U.S. Department of Transportation’s Office of Aviation Consumer Protection;
  • an accessible hotel room: ask the hotel manager, then file a complaint at ADA.gov;
  • an emergency abroad: contact the nearest U.S. embassy or consulate.

Please don’t send passport numbers, booking confirmations or card details.